Software applications require a number of enhancements/ changes in functionality over a period of time to cope with ever changing business scenarios. Troubleshooting of applications is another area where iBilt delivers services. A dedicated team is assigned the responsibility of managing all issues related to a software application. The team sits with the client’s technical team and understands the functionality of the software application. Once the knowledge transfer has successfully happened, iBilt’s team addresses everyday issues pertinent to that software application.
iBilt application maintenance services include:
- Technical help desk support
- Application Analysis for Outsourcing
- Application Management
- Design update
- Upgrades and Patches
- Code review
- Testing
- Documentation maintenance
- Application Enhancements
- Service Level Agreements based support services
- 24x7 Support & Maintenance of application systems
